Products and Services

Repairs
Laptop screen repair
Laptop screens are fragile and are the most common repair required on a laptop computer, we hold stock of common models, most repairs completed within 1-2 days business days. If you have a peculiar model and we are doing regular repairs for you we will endeavour to hold stock for your model laptop model, to ensure a fast turnaround. If you would like a quote please contact us and provide a model and serial number of one of your units.
General laptop repairs
Keyboards, chassis damage, motherboards, power jacks, digitisers, hard drives, etc, they are all easily fixed, if your school has a damaged unit we would be happy to provide a quote.

Advice
One of the ways that we can and do assist our customers is in relation to total cost of ownership ie what will the unit cost to fix when it is dropped?
We have seen schools buy hundreds of the same unit to find that they cost a fortune to fix, where a similar model from another brand might do what they want but not cost as much to fix.
Unlike some companies who just sell products because that make the best margin or because they have an agreement with a particular brand we want your units to last and be cheap to fix as we can do the repairs for you.
If you are looking at buying new units for your school or organisation please give us the opportunity to quote on the expected repairs, we would also love to give you a quote to supply the units.
For BYOD we can help your team select candidate units for staff or parents.

Pickup / Delivery
Adelaide Metro
Our standard pickup and delivery is free for schools once per week in metro Adelaide, our pickups are each Monday morning and units are returned Wednesday afternoon & Fridayafternoon (pending parts availability).
Express pickup is available for urgent repairs - $15 per unit, units are picked up ASAP (usually in a few hours), once they arrive units are inspected and repaired as soon as possible.
Outside Metro
For schools outside metro Adelaide we are more than happy to help. Either send the repairs to us at your cost (we can arrange a quote if you don’t already have a carrier), and we will return the repaired units to you free of charge.
Repairs will be sent out each Friday morning however due to location the repaired unit would arrive early the following week.
Express repairs – we can arrange this on a case by case basis, there are express freight options to interstate and regional areas, we can arrange pricing if needed.